Answers worth knowing before you order.

Small models are comfortable for private gardens and intimate seating. Every size may be used commercially when capacity, guest flow, foundation and local approvals suit the project. Compare usable layout, not diameter alone.

Transparent enclosures collect solar heat. Shade curtains, operable ventilation, site orientation and correctly sized local HVAC may be necessary. Share the hottest design temperature, sun exposure and occupancy so the configuration can be planned.

Condensation occurs when humid interior air meets a cooler surface. Ventilation, controlled occupancy, heating or dehumidification and drainage planning reduce risk; no transparent enclosure can promise zero condensation in every climate.

Interior lighting can make occupants more visible after dark. Select full or zoned curtains and plan lighting positions early, especially for bedrooms, spas and hospitality use.

Yes, a level and suitable foundation is required. Planning, structural, fire, electrical and hospitality rules vary by location. Celenest provides product dimensions and available documents; local professionals and authorities approve the site work.

Small standard models are designed for modular assembly with guidance. The safe crew, tools and lifting method depend on model and access. Review the installation plan before deciding it is a DIY project.

The confirmed quotation controls. Decks, foundations, furniture, bathrooms, HVAC, utilities, landscaping and decorative fit-out shown in project images are usually site works or options unless expressly listed.

Inspect crates on arrival, photograph them before opening, keep packaging and report affected labels and part numbers promptly. Claim handling depends on shipment terms and evidence; replacement coordination follows review of the documented issue.

The purchase agreement states the covered components, term and performance criteria. Warranty exclusions normally include incorrect foundations or installation, misuse, unauthorized modification, inadequate maintenance, site events outside the agreed design basis and ordinary wear of service items.

Use water, mild soap and soft non-abrasive tools. Avoid abrasive pads and incompatible solvents. Inspect seals, fasteners, drainage and moving hardware on a routine appropriate to the climate and commercial use.

Send country or region, setting, approximate size, quantity, target date, site photos and climate concerns. We then confirm configuration, exclusions, EX-WORKS price, available freight basis and lead time.